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Innovation Stories

Kazakhstan: IFRC and Red Crescent launch bot to counter COVID misinformation

Kazakhstan: IFRC and Red Crescent launch bot to counter COVID misinformation

Budapest/Almaty, 19 February 2021 – A social media chatbot has been launched in an innovative bid to share accurate, trusted information to counter vaccine hesitancy. The chatbot was developed by the Red Crescent of Kazakhstan and the International Federation of Red Cross and Red Crescent Societies (IFRC). It followed research undertaken late last year by the IFRC and the Red Crescent that found high numbers of people saying they would refuse the coronavirus vaccine for themselves or their children.

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Rise of the humans

Rise of the humans

The impact was impressive. The Accounts Payable team are sent up to 400 invoices every day. They check the details against our records before they make the payment. It takes a lot of time, so we trained a bot to manage the five suppliers who sent the most invoices.

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