Live interpretation during the Climate:Red virtual summit: a multifaceted challenge Three weeks have passed since the IFRC's virtual Climate:Red summit came to an end. Plenty of time to reflect on our experience, what worked, and...
Trends and Transformations
Mapping COVID volunteers’ experience and insights
Volunteers and their stories during every emergency inspire us. Connecting a global RCRC volunteer and humanitarian network across the covid-19 response was a core goal of Solferino Academy. We are piloting a map to help you explore volunteer stories from the past...
Service Behind the Screen
COVID-19 ushers in Tele-Volunteering Tree planting, home building, food service, elder care. These traditional volunteer activities date back to the birth of civilization. In fact, the Bible, Quran, Torah, and Buddhism refer to gifts of service, charity to mankind,...
Connecting our global network during the COVID Response
How can there be a truly connected global Red Cross Red Crescent? Every day during the COVID 19 response we've heard people remark that this emergency has forced a very active conversation and rapid implementation on digital transformation. Several people reflected...
Chatbots in COVID response: Extending our reach with automated text messaging
Overview We all want to be connected. During the response to a threat like COVID, the need for rapid information sharing and new forms of community networking requires that we adjust our tools and methods to best serve all of those at risk. The Italian Red Cross is...
What we’ve learned at The Solferino Academy about running virtual meetings
Kendra Allenby/CartoonCollectionsThe Solferino Academy began convening virtual workshops in Mid-March 2020, connecting people in national societies responding to COVID-19 so they could share insights, experiences and innovations. Two months later, we had run over 10...