Any way you look at it 2020 was unprecedented, complex and challenging, and there is little indication that things will get any easier in the near future. Amongst the many difficulties we faced, however, a number of positives emerged alongside some key lessons for us going forward. At the Solferino Academy we spoke to 20 senior leaders across the IFRC and network of National Societies to ask their views on this. Here is some of what they told us:

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