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Is Your Organisation Still Relevant?

by Liana Ghukasyan | Jan 21, 2025 | Leadership Voices

Relevance is a word that resonates deeply in the world of humanitarian organisations. In an era marked by geopolitical upheavals, climate crises, and shifting societal expectations, remaining ‘fit for purpose’ is not just a lofty ideal—it is an existential imperative. Yet, how often do humanitarian organisations pause to ask themselves the uncomfortable question: Are we still relevant?


Left: Red Cross relief parcels being loaded into a United States aeroplane. The date of the photograph is unknown. The loading truck which likely belongs to the firm Sauvin Schmidt suggests that the photograph was taken at Cointrin Airport, Geneva
Right: Emergency response unit being sent from Cointrin Airport, Geneva to Beira in Mozambique to scale response to Cyclone Idai.

The notion of relevance is tied to the ability of an organisation to meet the evolving needs of the people it serves. For humanitarian organisations, this means being agile, adaptive, and, perhaps most importantly, reflective.

While most organisations engage in annual planning cycles at the beginning of the year, few dedicate time to the deeper, more difficult exercise of evaluating whether their actions, priorities, and structures are aligned with the world’s changing realities and whether they truly make a difference.


Left: Mauritius, 28th February 1975, Sven Lampell, League delegate[?], Cyclone, Distributionu
Right: Bangladesh, Cox’s Bazar, Bangladesh, Oct. 17, 2017. Finnish Red Cross nurse Johanna Arvo hands checks on a baby at the outpatient Red Cross Red Crescent field hospital in Bangladesh.

Beyond Tradition

One of the greatest challenges most of the humanitarian organizations face is their reliance on tradition. Many have long-standing mandates and practices that were conceived decades—or even centuries—ago. These practices have been a source of strength, providing a moral and operational compass. However, they can also become a source of inertia, preventing organizations from responding nimbly to emerging needs.

In The Innovator’s Dilemma’, Clayton Christensen highlights how successful organizations can fall into the trap of sustaining existing models while missing the disruptive innovations that redefine their field. This phenomenon is particularly relevant in the humanitarian sector, where longstanding approaches may struggle to address new challenges like climate-induced displacement or digital vulnerabilities in conflict zones.

Relevance must be measured—not by the number of programmes delivered or the funds raised, but by the impact achieved – something that humanitarian organizations have always struggled with. Are lives being saved? Are communities being strengthened? Are systemic barriers being dismantled? These are the metrics that matter.

The courage to drop programmes or approaches that are no longer effective or relevant is rare but necessary. Organisations must be willing to let go of what no longer serves their mission and embrace a forward-thinking mindset.


Left: Switzerland, speech at the 25th International Conference of the Red Cross, held in Geneva, 23-31 October 1986.
Right: Switzerland, speech at the 34th International Conference of the Red Cross, held in Geneva, 28-31 October 2024, Opening Ceremony

The Role of Leaders in Defining Organisational Relevance

At the heart of an organisation’s relevance lies its leadership. Leaders set the tone for how an organisation perceives and adapts to its environment. Their vision, willingness to embrace change, and ability to inspire collective action are critical in ensuring the organisation remains fit for purpose. However, maintaining relevance requires leaders to do more than simply manage—they must lead with foresight, humility, and a commitment to reflection.

Staying relevant demands self-awareness. How many senior leadership teams annually dedicate time to ask:

  • Are we still addressing the most critical humanitarian challenges?
  • Are our strategies empowering communities or perpetuating dependency?
  • Are we unintentionally contributing to the issues we seek to resolve?
  •  Are we addressing the root causes of suffering, or merely treating symptoms?

There are not easy questions, and their answers may be uncomfortable. But they will help to reveal inefficiencies, misaligned priorities, or even the need for radical change.

Relevance often requires breaking away from entrenched practices. Leaders must have the courage to challenge traditions and question the status quo. This includes evaluating whether long-standing programmes and activities continue to deliver value.

Relevance also demands a culture of innovation. Many organisations tout their adaptability, but true innovation requires a willingness to take risks and embrace failure as part of the learning process. Humanitarian organisations must challenge themselves to look beyond immediate needs and anticipate future trends. In the report The Humanitarian Enterprise: Dilemmas and Directions,’ Larry Minear argues that the sector often struggles to balance its commitment to immediate relief with the need for long-term transformative change. This dual responsibility requires careful prioritisation, strategic vision, and operational flexibility.


Left: Malaysia, flooding on the east coast of Malaysia, December 1965. Exact date of photograph unknown.
Right: Malaysia, 12th April 2021 raging floods hit several towns in the states of Terengganu, Pahang, and Johor in Malaysia, causing authorities to issue an emergency alert and evacuated more than 50,000 people.

The Courage to Let Go

To remain relevant, organizations must have the courage to let go. This could mean phasing out programmes, stepping aside when others are better placed to lead, or relinquishing control to local actors.

In the humanitarian sector, the localisation agenda has been reshaping how organisations approach relevance. Leaders must actively champion the devolution of power and resources to local actors, recognising that relevance is not about maintaining control but about enabling those closest to crises to lead. This shift requires leaders to embrace humility, acknowledging that their organisations may play a supporting role rather than being at the forefront.

The commitments made in The Grand Bargain have highlighted the importance of localisation. For many organisations, this shift feels like a loss of relevance—but in truth, it can make them more relevant than ever, as enablers rather than implementers.

Relevance is not a static state; it is a dynamic process of adaptation. So, as a new year begins, I wonder how many organisations will dare to hold up the mirror and critically assess their relevance and how many will act on what they see. These questions may determine the future of humanitarian action—and, more importantly, the lives of those it seeks to serve.

When you gather for your annual planning meeting, start with this reflection at all levels of your organisation—it may be one of the most important discussions you have all year.


Left: Still frame from Surviving Cyclone (1973), 09:55 Training volunteers on how to warn the villagers of imminent cyclones; Bangladesh.
Right: Philippines, 18 November 2024: A volunteer launches a drone to capture footage of damage assessments in the province of Aurora.
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1 Comment

  1. Vous êtes fantastique

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