The UN has reminded us that the climate crisis is the biggest threat facing humanity over the long term. According to the World Food Programme, 270 million people are nearing the brink of starvation and now, the impact of the COVID-19 pandemic and the climate crisis...
Customer centricity is the new buzzword, when talking about providing services. The Red Cross and Red Crescent Movement uses the approach of ‘Community engagement and accountability (CEA)’ to include participation of the ‘customer’, the beneficiary. But is this...
Contributions by: Steve K K Kenei – Data Analyst, International Center for Humanitarian Affairs, Kenya Red Cross Society ulia Shen - Epidemiologist, Health Services Research and Policy Department, London School of Hygiene and Tropical Medicine alima Saado...
Shirley Blackshaw is a leader at the Costa Rican Red Cross who is orchestrating efforts to counter climate change. The IFRC innovation and futures team had an exclusive interview with Shirley, who outlined her experiences as a leader and the activities she carries out...
French Red Cross’ Transformation & Innovation Strategy: an example of organisational change While the State faces more difficulties to guarantee quality public services for all, social needs are constantly increasing. This is why it is more urgent than ever for...
Some perspectives on organisational transformation in the Movement. Reading the latest update on the Strategy 2030 ‘Platform for Change’ website, there are 2 clear calls to change. A call for us to be even better able to save lives, accompany people and support their...