This document answers the following request from IFRC: Reviews and summarizes the industry best practices and lessons learned around digital transformation (business, NGO, INGO) and includes examples citing case studies, recommended articles, and videos. Example models for implementation are shared.
How can there be a truly connected global Red Cross Red Crescent? Every day during the COVID 19 response we’ve heard people remark that this emergency has forced a very active conversation and rapid implementation on digital transformation. Several people reflected that in terms of digital transformation, we have achieved in 2 months what may have otherwise taken many years to build.
The Solferino Academy began convening virtual workshops in Mid-March 2020, connecting people in national societies responding to COVID-19 so they could share insights, experiences and innovations. Two months later, we had run over 10 Virtual Workshops with more than 2,000 people attending (we had one with 700 people!). Our average attendance per virtual workshop was about 150 people. Here’s what we learned along the way.